You will receive an order confirmation after placing your order. Please make a bank transfer to the account specified there. As soon as payment has been confirmed, your ordered training courses will be activated.

Please check your e-mail program to see if the e-mail with the PIN is in a spam folder. If the e-mail is not there, greylisting may be activated to protect your mailbox from spam. In this case, there may be a delay in the delivery of the first email. When entering your email address in the registration form, please check that it matches the registered email address. The PIN will only be sent to correct email addresses.

Please ensure that your web browser is set to allow cookies. If your settings are restrictive, please add an exception for www.compliance-essentials.de.

If you experience any technical issues, you can contact our support team at any time by email.

If the registration worked, you will see the selection menu in the top right of the shop by clicking on the circle with the initials of your name. Select the menu item ‘My trainings’.